RoxyPalace

This is the place for everything slots and table games. RoxyPalace sticks to the classics but has executed it exceptionally well. The site instantly gives a good overview of what it has to offer. Intuitive navigating and easy access to all your favorite games. In the below, I’ll talk about the quality of slots, customer service, bonuses, and more interesting things.

About the company

RoxyPalace is a company established in the UK that holds a casino license from both the UK and Gibraltar. Its revenue has been estimated at around 10 million pounds. That’s a nice sized company. They were founded in 2002 and offers site access to most European countries. Like I mentioned above, the focus mostly on slots. More specifically, jackpot slots. So if playing for the jackpot is your thing, then you’re at the right address. There are a number of progressive jackpot slots. If you keep an eye out, you will notice the prize money increasing. Think about prizes in the million euros, which you have a chance to win weekly.

Slots

So let’s get a little deeper into the slots they offer on RoxyPalace. It has a lot of famous names by developers like Microgaming. This is by the way also the main provider of RoxyPalace, which means that you will have the most reliable of experiences in terms of slots. Alongside NetEnt, Microgaming is my favorite video slot provider. You will find slots with great graphics, some of the newest games but also the classics that have been around for years. For example, the Mega Moolah and Mega Fortune, both of which of course are jackpot slots.

Bonuses

If we compare the bonuses at RoxyPalace with some of the other big names in the business, they don’t stand out. However, the bonuses they do offer are decent and reliable. To give you an example, when you sign up for an account at RoxyPalace, you will receive a bonus on top of your first deposit. That number is 100% on top of the money you deposit, up to the amount of 150 euros.

Promotions

Aside from that first deposit bonus, they regularly offer bonus spins to their players. That means you get to spin a few slots without spending money in your account. They also have a thing that is called a deposit bonus, which means that you get an extra amount of funds into your account on top of the deposited amount. Sometimes it might be limited to which slots you can use those funds for, but overall this is a nice bonus offering an attractive advantage.

Deposits and withdrawals

Payment methods on RoxyPalace are safe, plenty and quick. There are quite a few options to choose from, like a credit card, Neteller or bank transfer via iDeal. Withdrawals are simple too, do keep in mind that you will likely have to verify your account before you can let your prize money be transferred to your account.

Customer service

The customer service at RoxyPalace is sufficient but not as extensive and on top of it like some of th bigger online casinos. But that’s understandable. I think the most important thing is that as a player you’re being treated fairly and your queries are taken care of in a decent number of days. That is definitely the case at RoxyPalace, but you might not always be able to reach a customer service representative instantly. You can reach out to them in several ways, for example through live chat (during office hours), send an email or make a phone call.